Looking to maximise IT return on investment? An Intercell technical support contract can help you get the most of your I.T. and busy system administration staff while enabling you to consistently deliver the service levels your business demands.

Why Intercell Support? 

• Fixed hours on-site service calls for one fixed price.
• Flexible hours of coverage and response times.
  
• Priority call handling and problem escalation.
  
• Access to enhanced online technical resources and tools.
  
• Optional proactive services for mission-critical applications.

What to expect.

• Dedicated Enterprise Support Account Manager (ESAM)
• A Dedicated ESAM handles only your account, and is available to be on-site, as needed.
• Dedicated Technical Support Engineer (TSE)
  

The Dedicated TSE option allows you to have an experienced Intercell engineer dedicated to your account.
Intercell can support your system through a variety of packages that cover different levels of customer needs. Support ranges from online incident tracking to 24x7 support for critical issues.

Call for more information or to arrange a free no obligation visit to see if Intercell can assist you with your network support. 

Click here to login to the Online Support Tracking Database.